Terms of Business

Exchanges and Refunds

If your goods are faulty or damaged on delivery we will exchange the product. DFE must be notified with 24 hours.

If you are not satisfied with the goods for any other reason, we will exchange providing packaging remains and they are in saleable condition. The collection of goods will be arranged through a nominated carrier and cost of return will be at your expense. We would require notification within 24hours.

Goods ordered in error

DFE may at its discretion exchange goods to the same value subject to the goods ordered in error being in saleable condition. However a 25% surcharge will be levied for handling and re-stocking. We would require notification within 24 hours.

Data Protection

DFE is a registered data user under the Data Protection Act. We would never make your details available to any other organisation for any purpose whatsoever.

Cookies

As part of our high security standards, when you enter this website we will use cookies. These cookies do not store any of your information, personal or otherwise.